Sunday, October 13, 2013

The Rise of Online Books and its Effect on Brick and Mortar Bookstore Sales


By Thomas McConnell

Americans born between the early 1980s and early 2000s have been deemed as products of the “Millenial Generation”, “Generation Y”, or the “Technology Generation”. These Americans, and people around the world born in this time period, are characterized by their obsession with technology. In the past 10 years alone, there have been countless technological advancements that have drastically altered the day-to-day routine of Americans. From social networks, to video conferences, to printers that can assemble weapons, technology continues to evolve, and it’s up to Americans to adapt to these developments or get left behind. If any industry can attest to this, it is the book industry.

For centuries, paperback and hard-cover books had been the only means for Americans to read their favorite books. Brick and mortar stores such as Borders, Amazon, and Barnes & Noble were commonplace in just about every mall in the country. The upsurge of electronic books, commonly known as “e-books”, has changed all this.

Many historians consider the first e-books to have been invented in the 1960s as part of the NLS project conducted at Stanford Research Institute. Others consider the first to be patented by Angela Ruiz, a teacher from Gallatia, Spain, in 1949. Despite these early developments, electronic books did not begin their surge as the leading choice for readers around the world until the new millennium came in.

In 2004, Sony introduced the Sony Librie, the first electronic book reader that utilized “e-ink”, a special type of electronic ink created by the E Ink Corporation in 1997. Amazon followed suit with the launching of the Kindle, now the most popular e-book reader on the market, in the U.S. in 2007. In 2008, Books On Board became the first online bookstore to offer e-books for iPhones.

Following these innovations, readers slowly but surely began to shift their focus away from the brick and mortar bookstore on the second floor of their local mall, and toward their laptops, smartphones, and tablets. E-books provided customers with a cheaper, more convenient alternative to buying and reading books. This newfound alternative has served as a great development to e-book readers, online bookstores, and many customers; not so much for brick and mortar bookstores.

In the year 2012, for the first time ever, online bookstores accounted for more book sales than brick and mortar bookstores. Through November of that year, 43.8% of books were sold online, while just 31.6% were sold in large retailers. As of 2012, chain booksellers’ market share of the book industry fell to 19%, while e-retailers market share had increased to about 38%.

No corporation was hit harder by the evolution of electronic books than Borders. Borders lead the movement of big-box booksellers, and operated more than 1200 stores at its peak. After numerous quarters of decreased sales and stock prices, Borders announced its plan to close the doors to all of its stores and go out of business for good in 2011. By September of that year, the last operating locations of the store had been closed, and Barnes & Noble acquired Borders’ trademarks and customer list.

We were all working hard towards a different outcome, but the headwinds we have been facing for quite some time, including the rapidly changing book industry, eReader revolution, and turbulent economy, have brought us to where we are now."

This is a statement given by Mike Edwards, President of Borders Group, regarding the closing of the company’s stores. While we can’t ignore the impact of the recession that devastated our country’s economy for a few years around the time of the company’s closing, Borders can attest its inability to maintain sales they had experienced in the 1990s and early 2000’s to the “rapidly changing book industry” and the “eReader revolution”, or rather the company’s failure to adapt to these changes. Companies like Amazon foresaw this “revolution”, and made changes in their operations and invested in new technologies, namely the “Kindle”, and they are still functioning as a result.

The sales results for e-books and brick and mortar bookstores for the year of 2013 will be released in the upcoming months, and the numbers will more than likely be even more promising for electronic retailers, and more deflating for chain booksellers. With the continued rise of smartphones, online bookselling apps, and the electronic retail industry as a whole, for bookstores to maintain their market share and avoid the same fate that Borders suffered in 2011, adaptation to these innovations in technology is the only option.


Video highlighting the effect of e-books on physical book sales:




NBC News article detailing the closing of Borders bookstores:


Article further discussing the rise of electronic booksellers




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